Simple. Transparent. Stress-Free.
We've designed every step of the recovery process to be as easy as possible — so you can focus on what matters while we focus on your data.
Contact Us & Ship Your Device
Start by filling out our free quote form or calling us. We'll walk you through how to safely pack your device. Ship it to our lab — we can provide a prepaid shipping label on request. Your device is logged and tracked from the moment it arrives.
- ✓Free prepaid shipping label available on request
- ✓Secure packaging instructions provided
- ✓Device tracked and logged upon arrival
- ✓Confirmation email sent when received
Free Diagnosis & Quote
Within 24–48 hours of receiving your device, our engineers perform a thorough evaluation at no charge. You'll receive a detailed diagnosis report explaining exactly what failed and what data is recoverable, along with a firm, no-obligation quote.
- ✓Completed within 24–48 hours of receipt
- ✓Detailed failure analysis report included
- ✓Firm, all-inclusive quote — no hidden fees
- ✓No obligation to proceed
You Approve — We Recover
Once you approve the quote, our engineers begin the recovery process in our certified cleanroom environment. We use industry-leading tools and techniques to safely extract your data with the highest possible success rate.
- ✓ISO-certified cleanroom environment
- ✓Proprietary recovery tools and techniques
- ✓Regular status updates throughout the process
- ✓Typical turnaround: 3–7 business days
Data Returned to You
Recovered data is delivered on a brand-new encrypted external drive shipped directly to you, or via secure download link. If we were unable to recover your data, you owe us absolutely nothing — that's our guarantee.
- ✓Delivered on a new encrypted external drive
- ✓Secure download option available
- ✓No recovery = no charge, guaranteed
- ✓Your original device returned with data
Common Questions
Ready to Get Started?
Ship us your device and get a free diagnosis within 24–48 hours.
Get a Free Quote